How We Care

More Than Care

We believe that anyone who requires a little extra care at home deserves an extra special service, too. Our team is dedicated to ensuring every client is treated with the care and respect you would expect from a family member, matched with the highest level of training, qualifications and experience.

From independent living and personal care, to outings, financial help or simply a chat, the Care Counts team is always on hand to brighten the lives of every person we visit with our extensive range of services.

How it Works

Care Counts has a specific structure in place to ensure our clients get the most from their experience with us. After meeting some of our friendly and approachable team, we will carry out an initial assessment of your needs and develop a personal care plan. From there, we can ensure each client is matched with the most suitable care workers.

Alongside our step-by-step process that ensures we meet the needs of every individual, all clients receive a bespoke home file containing:

  • A personal care plan
  • Our complaints and compliments procedure
  • Company details including our 24-hour on-call number
  • Terms and conditions of all care services provided

Got a question?

Call us today on 01484 424744