Our approach

How We Care

More than care. We believe anyone who requires a little extra help at home deserves an extra special service.

More than care

We believe that anyone who requires a little extra care at home deserves an extra special service, too. Our team is dedicated to ensuring every client is treated with the care and respect you would expect from a family member, matched with the highest level of training, qualifications and experience.

From independent living and personal care, to outings, financial help or simply a chat, the Care Counts team is always on hand to brighten the lives of every person we visit with our extensive range of services.

Every client receives a bespoke home file containing:

A personal Care Plan
Complaints & compliments procedure
24-hour on-call number
Terms and conditions of care

How it works

A simple, step-by-step process to ensure you get the most from your care package.

Step 1

Initial contact

Call us or get in touch and we'll have a friendly chat about your needs.

Step 2

Needs assessment

Our Care Manager visits you at home to understand your requirements in full.

Step 3

Carer matching

We match you with the most suitable care workers based on your assessment.

Step 4

Care begins

Your personalised care plan is put in place and your care starts.

Types of care we provide

A wide range of services designed to support your independence and well-being at home.

Personal Care

Dignified support with bathing, showering, washing and dressing.

Dementia Care

Specialist, compassionate support tailored to those living with dementia.

Meal Management

Help with preparing, cooking and managing nutritious meals.

Medication Support

Assistance with medication prompting and administration.

Continence Support

Sensitive, respectful support with continence care needs.

Shopping

Help with grocery shopping and running everyday errands.

General Well-being Visits

Regular check-in visits to promote health, comfort and peace of mind.

Companionship & Hobbies

Friendly company and support with hobbies, interests and social activities.

Escorting to Appointments

Safe, reliable accompaniment to and from medical or other appointments.

Domestic Services

Support with household tasks including cleaning and ironing.

Explore our care approach

Learn more about the specific ways we deliver exceptional care.

Ready to find out more?

Call us today on 01484 424744 or get in touch using our contact form.